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iLingo2.com – Video Remote Interpreting Services (VRI)

Dear iLingo2.com Community,

In response to the COVID-19 crisis, the California Division of Workers Compensation (DWC) issued Emergency Measures for Medical-Legal Evaluations during Governor Newsom’s Stay-at-home- Order.

This measure encourages primary treating physicians to continue to manage injured workers’ care through telehealth options whenever medically appropriate. Telehealth options include remote visits via video-conferencing, video-calling, or similar such technology that allows each party to see each other via a video connection. 

To better serve our customers during this global crisis, iLingo2.com, Inc. is launching Video Remote Interpreting (VRI) services, to manage cases using a viable alternative during state-mandated stay-at-home orders.

As a leading language solutions provider, iLingo2.com is providing a platform that is secure and HIPAA compliant. The existing infrastructure is a multi-party appointment and communications platform. As such, the platform itself does not require the physician, claimant, or any other authorized third-party to have a user license.

Who Should Use iLingo2’s VRI Service? 

  • Medical Providers
  • Claims Professionals
  • Nurse Case Managers
  • Attorneys
  • Investigators 

How it works: 

  • Any party can request the service; we then reconfirm authorization with the payor.
  • iLingo2 then sends appointment notifications and secure video links via email or text for the date and time requested, to all parties.
  • We will proactively manage the entire process for successful outcomes.

VRI services can be utilized by English speaking claimants’, or any other language. We will also coordinate in-person, transportation, or travel requirements on a national basis. 

We are ready to assist our customers during this time of crisis, and beyond.

Robert F. Contreras
President and CEO
Contact sales@ilingo2.com for a demonstration of our capabilities. 

Association of Workers’ Compensation Professionals

Located within minutes of the San Diego Workers’ Compensation Appeals Board, the new office is conveniently located to allow for efficiency of travel to the WCAB and throughout San Diego county for depositions, on site employer interviews, inspections, etc. Albert and Mackenzie’s office expansion into San Diego is based primarily on client needs and in an effort to reduce travel and litigation costs. Our firm now maintains 7 offices throughout Northern and Southern California, with offices located in Agoura Hills, Concord, Orange, Sacramento, San Francisco, Van Nuys and now San Diego.

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