Dear iLingo2.com Community,
In response to the COVID-19 crisis, the California Division of Workers Compensation (DWC) issued Emergency Measures for Medical-Legal Evaluations during Governor Newsom’s Stay-at-home- Order.
This measure encourages primary treating physicians to continue to manage injured workers’ care through telehealth options whenever medically appropriate. Telehealth options include remote visits via video-conferencing, video-calling, or similar such technology that allows each party to see each other via a video connection.
To better serve our customers during this global crisis, iLingo2.com, Inc. is launching Video Remote Interpreting (VRI) services, to manage cases using a viable alternative during state-mandated stay-at-home orders.
As a leading language solutions provider, iLingo2.com is providing a platform that is secure and HIPAA compliant. The existing infrastructure is a multi-party appointment and communications platform. As such, the platform itself does not require the physician, claimant, or any other authorized third-party to have a user license.
Who Should Use iLingo2’s VRI Service?
- Medical Providers
- Claims Professionals
- Nurse Case Managers
How it works:
- Any party can request the service; we then reconfirm authorization with the payor.
- iLingo2 then sends appointment notifications and secure video links via email or text for the date and time requested, to all parties.
- We will proactively manage the entire process for successful outcomes.
VRI services can be utilized by English speaking claimants’, or any other language. We will also coordinate in-person, transportation, or travel requirements on a national basis.
We are ready to assist our customers during this time of crisis, and beyond.